Diamond Elephant Ear Gauge

• Remove Before Cleaning: For healed lobes, always remove your gauges to thoroughly clean both the jewelry surface and the internal fistula (the inner channel of the piercing) where dead skin and oils accumulate. 

• Avoid Harsh Chemicals: Never use rubbing alcohol, hydrogen peroxide, or harsh peroxides, as they dry out and irritate the skin and can damage organic or coated jewelry.

• Moisturize Your Lobes: Massage your bare earlobes 2 to 3 times a week with natural options like jojoba oil, vitamin E oil, or castor oil to maintain skin elasticity and prevent dryness. 

• Handle with Clean Hands: Always wash your hands with mild, fragrance-free soap before handling your jewelry or touching your stretched lobes.

Custom gauge pieces are final sale,

• Manufacturing Defects: Will repair, replace, or refund pieces that arrive with a structural flaw or craftsmanship error. Inspection window ( must be reported within 48 hours or 7 days of delivery).

• Shipping Damage: If items damaged during transit will be repaired or replaced at no extra cost if documented with photos immediately upon arrival.

• Design Approvals & Sizing Errors: Client is responsible for providing accurate gauge sizes or approving the final CAD/wax design before production starts. (If the client approved a size or design that turns out to be wrong, resizing or remaking will incur a fee).

• Client-Provided Stones: Outline your policy if the client supplies their own gemstone or scrap metal (e.g., whether you accept liability if an old stone chips or breaks during setting).

Thank you for your order! 🛠️

We are so excited to create your custom piece. Because this item is handcrafted to your specifications, it requires a dedicated production timeline.

Please allow [2 to 4] weeks/business days for our studio to meticulously create your jewelry and other items before it ships. Some items might ship sooner.